The Queensland Palaszczuk Government will reinstate Queensland’s Statewide Tenants’ Advice and Referral Service through an investment of $26.4 million over the next four years.
Queensland became the only state without a government-funded independent tenant advisory service when the former LNP government axed the service.
Speaking in Parliament, Housing Minister Leeanne Enoch said Tenants Queensland had been awarded the three-year contract to provide the service.
“Queensland’s tenancy laws directly affect more than half a million Queensland households who currently rent their homes,” Ms Enoch said.
“That’s why it is important that all renters – public and private – understand their rights and responsibilities under these laws.”
Ms Enoch said the Palaszczuk Government believes that all Queensland tenants should have access to strong, independent advice and advocacy to help them when they need it.
“These types of services are important because they help Queenslanders through disputes with their landlord, which can often be complex and confusing.” Said Ms Enoch
Ms Enoch said the government expects around 70,000 Queenslanders to access the support they need to successfully maintain their tenancies through the new service.
“Without access to independent advice, many tenants, particularly the State’s most vulnerable, were left stranded – unable to access information to exercise their rights and understand their responsibilities under Queensland law. Said Ms Enoch
The new service will commence on October 1, this year, enabling a smooth transition from the interim telephone service, which has also been run by Tenants Queensland in partnership with Enhance Care.